NC
Natalie C

1 reviews | Active since Jun 2015

07 Mar 2016, 15:32

POOR SHOCKING SERVICE

I had a general little bumper bashing in the beginning of the year, <br> after sorting all out with the insurance and the getting it looked at and getting the evaluation i proceeded to send my Suzuki swift into renew it green stone, my car has been with for over a month!!<br> third time they have received the wrong bumper from the suppliers, or so they say who is to know seen as how no one actually calls me to let me know, poor customer service considering i have contacted and asked them to please contact me with updates, i eventually asked my father to go have a visit because i feel like they treating me like im some sort of idiot, not only have a received no updates and over a month of hassles <br> talking to no one helps, im still with out a car and they are still on stage 3 of my repairs, <br> this is completely unacceptable!! i need my car back so i carry on my job as well,

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply07 Mar 2016, 16:09
Official
Hello natalielc,

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

One of our dedicated consultants will be in touch with you shortly.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za