Poor Service - Renew-it Greenstone- Insurance Companies must read reviews before allocate business to them

There Service is poor. I have emailed and Personally Called The Manager. See Below Hi Wayne I am really sorry that I have to escalate to your level. But I am starting to get frustrated. I would like to know what is the delay? My car has been at your workshop for more the 21 days. This is disappointing because my car was not in a heavy/severe accident. You only needed to repair and replace a few minor items, but nothing major or time-consuming. Last week I was told you only await on the rim from repairs. All other repairs are complete, but if I look at the status, it still needs to be painted. No progress for 20 days+. Budget or Renew-greenstone Since we are over the 21 days for repairs, I request a Budget or renew-it to pay my monthly instalments + Insurance for June 2023, My car has been with you for more than a Month +, and I must pay for a vehicle that is not in my possession. Maybe If you start paying penalties, you will show some progress. I will also address this with my Insurance, since there is so much bad service ratings how can they still allocate business to this people.