Poor service and unfriendly staff,no progress report

On the 14th of June 2023 my car involved in an accident,it was towed from the scene to renewit Bedfordview,then later towed again to renewit greenstone,my car was in greenstone from the 27/28 of June 2023 I only got the car back on the 29th of August 2023 then on arrival to take the car I noticed that my rear PDC and blind spot indicater was not working and there were dent and scratches at the front bumber,I then notified the insurance auto and General they said they'll look at it and give me feedback I waited for a month then they said I must take the car back to renewit greenstone,I have been to their work shop for more than 5 times without being help I wasted my diesel going up and down for nothing,then they called again a week before last on the 7th of Feb 2023 that I should bring the car,the parts have arrived it will only take them 2 days to do the whole job then on the 12th of the same month on Monday I took the car to them,I waited for the whole week without any report from Teagan who was my service advisor on Thursday the 16th i send an email to her she didn't report on Friday I then call her she said there were delays in the repairs which I was never told,after talking to her she said Monday the19th the car will be ready I went there on Monday afternoon only to find the number was just painted not long ago,she then promised with the paint manager that the following day the car will be ready,I then waited for their call today the 20th Teagan called that the car is ready for collection,on arrival i found out that the front mud flaps of the front bumber are not there in both sides again the blind spot is not working properly it flashes even if there's no car passing,only saw this when I was leaving the workshop,I went back to inform her but she was already in the car with her supervisor they were leaving the workshop because it was around 17h35,again I'm going there tomorrow wasting my time and my fuel,the service I got is horrible I'm not happy at all with renewit greenstone their service is very poor,I tried to be lenient with them but it doesn't help I then inform the insurance about the whole ordeal, on the 17th of January I waited there the whole day without being helped while I was told to bring the car on the car,the other day I took the car to the workshop my car was there the whole day nothing was done on it,other days I went there so they can check the car and do nothing on it,even if my car can be involved in front of greenstone renewit,auto and General shouldn't take it there I repeat the service I got is very poor,and I request someone to reimburse my diesel I wasted and still wasting I'm now one of their employee because I'm there every now and then,if Auto and General cant fix this I'm taking another insurance