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Olwyn R
1 reviews | Active since Oct 2020
02 May 2023, 07:00
Poor service and repair
Poor service and bad repair. Parts not replaced as per invoice. Bumper was repaired and not replaced but charged for a new bumper. Fog lights in the bumper not working, incorrect wiring when fitted, this after quality check. This minor repair took nearly 6 weeks, would never recommend this vehicle repair Centre.
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Renew-it Greenstone's replyOfficial
02 May 2023, 17:05 Good day Olwyn,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the lack of communication you receive from the branch. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the lack of communication you receive from the branch. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply02 May 2023, 17:05
Official
Good day Olwyn,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the lack of communication you receive from the branch. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the lack of communication you receive from the branch. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice