POOR SERVICE

<p>My car had an accident and was taken to renew it greenstone. My insurance authorized the claim and gave a go ahead. I have been told for 3 weeks now that they are waiting for the parts. This really doesn't make to me for parts of a Toyota Yaris to take that long. I spoke to Patricia my consultant but she's useless. I called the complaints department from Renew it,I was told they will follow up and give me feedback. No one got back to me. I am sick and tired of their poor service this is such an inconvenience bcz I now dont have a car. I had to take back the courtesy car bcz it's more than a month now.</p> <p> </p>