Poor Service

My vehicle has been with Renew-it Greenstone since the 01 November 2019 and to date i have still not received my car or heard when i will be receiving my vehicle. My daughter was not feeling and I unable to take her to the hospital until it was early morning on Friday 29 November 2019. I have spent so much money of Ubers, Bolts and taxi fares. I call in and a message is taken but no one ever calls back. I am really Unsatisfactory and would never recommend Renew-it Greenstone to anyone.