LR
Lynette R
1 reviews | Active since Feb 2020
07 Jun 2024, 14:56
Poor customer service
I was in an accident on the 09th of December 2023. To this day I have not received my car from @ Renew-It Greenstone. On the 28th of March 2024 they said they have all the parts from @HavalSouth. On the 30th of May they sent an email to say the car is finishing off.0n the 6th of June I receive an sms from @Renew-It Greenstone saying there is a lot of parts missing. @HavalSouth are there no parts for Haval H6? @1stForWomen if my car was such a big job was it not possible to settle my car?
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Renew-it Greenstone's replyOfficial
07 Jun 2024, 14:57Good day Lynette
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply07 Jun 2024, 14:57
Official
Good day Lynette
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice