Poor car repairs

end of October 2018 renew it took my car (KIA sportage) in for repairs via my insurance's approval. The damages were on the left hand side of the bonnet as I was bumped by another car from behind. from the on set, i could tell that the sensors of the reverse cameras needs attention as they were out. on the 27th of November i went in to collect the car as I notified it was ready.

I checked the car, the only one thing that i picked up was wrong, it was the blue tooth. i could connect music but when i dial out calls there was NO sound. The assistant told me to take it to KIA as they are in position to fix such. KIA will not charge, if i'm struggling i must give them a call.

two hours later after i left their building, i started hearing some funny sound at the back of the bonnet, it sounded like a foreign object was left INSIDE, so it keeps moving up and down. following this i parked at the nearest garage to check it out. as i reverse out i notice that the reverse camera is giving me a false alarm and its making funny noise.

The next day I notified them. four days later i took the car to KIA, guess what, i was told to pay R800 for diagnostic. i therefore called Renew-it_greenstone to alert them of these developments, i was told they will get back to me in 5 minutes. waited 30 min, called them back, i was told same thing they will come back to me in 5 min. i therefore left KIA motors.

i send them tons and tons of email no body bothered to answer them. eventually I wrote to my insurance. someone called me. i narrated the story. was told they will come back to me. every single call that i have received from them it ends with " we will call you".

to date my car is not NOT fixed. all the incorrect repairs i reported are not FIXED. its 3 months later.

your service is poor not even funny. the decency to even say to me KIA must confirm if the reverse camera was indeed from the accident, how dum you can you all be?? the accident occured right where there was a reverse camera. one of the sensors came out.

OOOHHH I FORGOT TO MENTION THAT WIPER AT THE BACK WAS INSERTED INCORRECTLY, INSTEAD OF IT WIPING THE WINDOW IT WIPES THE BODY. IT WAS FITTED UPSIDE DOWN. LIKE REALLY.

POOR POOR REPAIRS. YOU MUST JUST SHUT DOWN.