Pathetic Renew-it Greenstone !!!!

Looking at the previous reviews, I am not surprised at the number of low reviews emanating from the appalling service of theRenew-it Greenstone staff.

I could kick myself right now for not checking our Renew-it Greenstone before booking my car in for repairs. The level of after service I received is beyond shocking.

After taking 'their own sweet time' in finalising the repairs , having to go through the inconvenience of the delay they caused. - that was not enough'

1. The front badge of my car was not placed back after repairs. 2. The steering wheel was tampered with, it is so hard to manoeuvre it feels like I'm driving a truck. 3. Tyres were also tampered with, they exchanged my new tyre for an old one.

The run around I received from a consultant called Adri Botha, after reporting this matter was not the same service she offered me when I booked my car in. All nice, beyond friendly to antagonistic, rude and sarcastic.

Subsequent to the numerous follow-ups I had to initiate to get Adri to resolve the first two of my concerns. She would promise to get back to me but never did. She started not replying to messages, e-mails and calls . The only time she would return my calls was after I threatened to speak to her superiors.

I hope their calls are recorded, when Adri mentioned to me that she did not know the names and surnames of her immediate managers was pathetic. What kind of a company is this?

I spoke to Michelle Marx, who is supposedly a Service Manager about an hour ago, she promised to investigate and back to me. I trust and hope that she does not display the same behavior and as her subordinate.