1 reviews | Active since Jan 2012
No sense of urgency - Pathetic
<p>From the 3rd of April till today Renew-it is failing to make sure they fix my car. till this day I'm using a courtesy car and they are not even suggesting to pay for it. I'm incurring costs while I don’t see any good progress with the car repair.</p> <p> </p> <p>They are selfish and do not care about anyone's money that need to be spent. I have to spend an access of R3775 and still pay for a rental car while my car is still in their workshop. The project Manager Jacqui tells me that I should expect my car latest next week Friday, after i had pleaded with her over and over again stating how i need the car before end of this month. </p> <p> </p> <p>I am disappointed in their Service. I would advise anyone that if your insurance company sends your car to renew it, rather refuse and get the car booked elsewhere. </p> <p> </p> <p>This is a major inconvenience caused on my side. </p> <p> </p> <p>This is my last hope to get my car at least on the 28th of May. It will be exactly 3 weeks at their work shop.</p>
Good day Puselletso
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Good day Puselletso
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Called the above number ( ********** 968) spoke to Diana (Manager) She said there is nothing she can do regarding the vehicle. She still reffers me to Jacque and still gives me the same response as Jacque. She doesnt tell me anything different. Unfortuntately Renewit is not the best . I am very dissapointed at the lack of urgency.
Called the above number ( ********** 968) spoke to Diana (Manager) She said there is nothing she can do regarding the vehicle. She still reffers me to Jacque and still gives me the same response as Jacque. She doesnt tell me anything different. Unfortuntately Renewit is not the best . I am very dissapointed at the lack of urgency.
