no feedback

<p>My car has been sitting at renew it for almost 3 weeks now with delays. Till eventually Natashka started assisting and getting it done urgently. But now I sit with another problem. I called in on the 12th December to check how far my car is and advised it was at assembly I think and should get my car by latest Thursday. Today the 13th I call just to confirm as I am using a rental car that I am paying for cash as rental from insurance expired. I then was advised that new parts have to be ordered for something to do with my engine,which I dont understand why as the The damage on my car was only on my back bumper not front. And I did not bump anyone from the front. I have to be the one to call for feedback , had I not called I wouldn't know what is going on with my car. No one bothered to call and explain what is happening and about this damage in front that I am not aware of. As of today I am paying R232 rental for a car just so I can go to work.I have to search for information , no one bothers to give me a detailed update but . this has been the worst experience ever. Still I am waiting to be advised on this damage that was claimed from my insurance.</p>