***** ***** *****.

I really can't begin to say how unhappy I am with Renew-it Greenstone. The one thing that irritates me the most is bad customer service. Empty promises.... The fact that you are **** to straight. All I wanted was for Deon and Morgan to be straight and honest with me. My vehicle went in on 25 August. They only started working on it 5 September. What's worse is that when I complained I was promised over and over by Deon and Morgan that my car will be ready Saturday 9 September. Even on Friday 8 Sep at about 12 I spoke to Morgan and she promised all was on track for Saturday. By 14:00 I asked my son just to check as I could see on the website that my car was still in panel beating. They once again assured him it will be ready. Then at about 16:00 I get a call that it would only be ready Tuesday from Morgan. That my car is still in panel beating........ Now you tell me how can the Manager Deon assure me the car will be ready the following day if it hasn't been painted, polished or assembled nothing. That is just not right!!! I am aggravated by the fact that they lie over and over again. Then Tuesday Morning I get a call from Morgan saying my car will be delivered. That never happened. Then Wednesday I phone and Morgan said definitely today... But 15 min later when I phoned Jaqui to get the banking details, she told me no.. Only tomorrow. Its now Tomorrow... Thursday 14 September ............... almost 15:00 and still no car. Its not that it taking to long on anything that is making me soooooo very angry!!! Its about them not being honest with me. If I was told straight from the beginning my car will only be ready the end of the week then I can deal with it. But being made empty promises the whole time.. That is not on!! Then they give me R550.00 off and expect me to happy???? Really??