MU
Micah U
1 reviews | Active since Apr 2022
22 Sept 2023, 11:05
Jeffrey Mathebula
I phoned renew it Greenstone they service I got from the lady called Zimaney she has absolutely no respect for the client's. My car was there for three-weeks without any updates nothing when I query she is telling they have been calling without response which is absolutely lairs. I end telling her I'm giving you time frame until Tuesday she insisted and say the is no way I'm going to get my car on Monday. And I'm more than welcome to call my insurance to complain but nothing they are going to do. Now I'm calling my insurance Auto and general to intervene because I'm paying service every month which is never been valued.
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Replies (1)Renew-it Greenstone's replyOfficial
26 Sept 2023, 17:02 Good day,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply26 Sept 2023, 17:02
Official
Good day,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
