MU
Micah U
1 reviews | Active since Apr 2022
13 Sept 2023, 14:10
Insurance claim
What a pathetic service I got from renew it greenstone. My car it's gone for repair two weeks ago and since then no update when I contacted them I found a lady name of Gugu. She clueless keep telling me I'm sorry, She alone her colleague is on lunch. And she can't do anything. I find it disturbing to deal with this company which doesn't have direction I'm paying premium every month with Auto and general insurance but it seem my contributions doesn't have any value I'm so disappointed 🙃
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Renew-it Greenstone's replyOfficial
14 Sept 2023, 17:00Good day Micah,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply14 Sept 2023, 17:00
Official
Good day Micah,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice