MR
MAHLATSE R

1 reviews | Active since Aug 2017

23 Aug 2017, 12:02

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I took my vehicle in for repairs after i claimed with my insurance where renew it had to replace the whole left side of my damaged vehicle.. they took it in for close to a month and when returned i discovered that there were many faults and other things were not fitted properly, i therefore took the car back for them to fix all necessary issues they then told me that they will book it in and arrange for someone to come pick it up.. till this day i have not received any feedback as to when they will collect it or if i should bring it in myself.. i keep calling them and its either they transfer me from one person to another or they don't take my calls.. its been close to a month now and i'm not happy because the issues worsen daily and their level of incompetency is affecting me right now.. the insurance has already paid them their claim money but on my side my problem hasn't been resolved.

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply23 Aug 2017, 12:35
Official

Good day

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced. The matter is currently being escalated to the Service manager


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

Best regards,