Horrible service

Good day,

I am writing this email as a matter of concern on the repairs of my vehicle, Renew IT Greenstone received parts on the 14th of February, and I was advised that the vehicle has been stripped for panel beating on the 21st of February I was there yesterday to check on the status of my car as the curtesy car is scheduled to return on Friday. I was advised by Sharon who is very rude and lacks empathy that my vehicle still has four more stages to undergo and each stage takes about for days so my vehicle would still be with their premises for an additional 16 days , I have emphasized the urgency of the repair of my vehicle as I use it for work purposes it is now almost three months I am beginning to think that something beyond the repair of the burnet and the front that is being done. I have concerns as this vehicle is fairly new, I have said this before, and I am saying it again i cannot afford to go on without Mobility. Your level of inefficiency is out of this world, and you could care less. i cannot go on without a vehicle for 16 additional days as a result of a panel beaters inefficiency. I have been advised of a longer time I need to wait I have had to follow up myself on the progress of my vehicle I have an email trail that proves the kind of service I have received thus far from renew it I am beyond frustrated and I have no one to assist