Horrible Customer Service

<p>This is my first time dealing with Renew It, I was impressed with their system that keeps you in the loop with what’s happening with your car and when it comes to dealing with their stuff it really sucks. </p> <p>1. When you call you hold forever to be answered</p> <p>2. Receptionist does not pass the messages to the relevant people, you either have to phone again or send an email</p> <p>3. I dealt with Laura who does not listen to what the customer is saying and very quick to answer incorrectly</p> <p>4. They over promise and not deliver to simple things as calling you back instead they play hide and seek (busy on calls or meetings)</p>