AT
Alexander T

1 reviews | Active since Nov 2012

07 Mar 2016, 13:25

Horrible company to do business with

My car was booked in on the 5th of February 2016. <br> The following week (on 10/02/2016) i get a phone call if I've booked in my car. That was disconcerting.<br> <br> It took them THREE WEEKS to order parts and didn't bother to phone me or let me know what is happening. On the contrary, I kept being shunted around from department to department when I tried to get an update.<br> <br> Now they've updated their [URL Removed] website saying my car is going to take an additional 17 days to repair.<br> So, according to them, my car will be finished by the 24th of March 2016. That's almost TWO MONTHS to fix a car with minor damage. This is ridiculous.<br> <br> Any other panel beater would have had my car finished and handed back already.<br> The Randburg branch's service was utterly pathetic, and I see The Greenstone branch has carried on this tradition.

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply07 Mar 2016, 15:24
Official
Hello Aztech1069,

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

One of our dedicated consultants will be in touch with you shortly.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za