MK
Marky K
1 reviews | Active since Jun 2019
19 Jun 2019, 19:15
Good
Good evening, earlier today I complained about the slow service at Renew it Greenstone, that they even hung up on me... Well Leshaan called in to explain that she did not hang up, she was busy with a customer and the call probably just ended after a long wait... She apologized for the bad miscommunication and also updated recently that the car DM03DV is progressing... I shall continue to wait... I must say she was polite... Thanx hellopeter for intervening????
Helpful (0)
Replies (1)0
Replies (1)
Renew-it Greenstone's replyOfficial
20 Jun 2019, 08:58Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968). Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968). Good day
Best regards,
Renew-it Greenstone's reply20 Jun 2019, 08:58
Official
Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968). Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968). Good day
Best regards,