mM
mamello M
1 reviews | Active since Apr 2014
23 Jun 2022, 10:16
Forced to give them 1 star
My car was towed on 06.06.2022 and till date 23.06.2022 receiving updates and ETA on completion has been at my initiation. The service consultant Sasha-leigh Hardy couldnt careless to assist you or even show some compassion- aloof and nonchalant. Escalating and speaking to her manager makes no difference because her attitude is just as disgusting. Seemingly Renew-It has monopolized the industry with references from Insurance companies so we are stuck with them and they know it hence they couldnt care less. If you have an option to use an alternative panel beater please make use of the alternative
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Renew-it Greenstone's replyOfficial
23 Jun 2022, 11:24 Good day Mamello,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you .
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you .
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply23 Jun 2022, 11:24
Official
Good day Mamello,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you .
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you .
Renew-It Team, Always@yourservice