First Time Disappointment

<p>Starting with 1 July, I found my pets dead outside my home due to poisoning.</p> <p> </p> <p>A week later our Garage had been broken into. My husband's GTI and my Kia Picanto's wheels had been ******. My tiny triangular window at the back had been smashed and my radio also ******. And some power tools...</p> <p> </p> <p>Luckily I have insurance and was pleased by the speedy service I received, they are wonderful - this was the first time ever i had to claim.</p> <p> </p> <p>Unlucky my vehicle had been sent to Renew It in Greenstone on after assessment 14th of July. I cannot say they weren’t friendly and helpful, they were. </p> <p> </p> <p>Awaiting my Prized possession - as they say - over 2 weeks. I had been given the a nice variety of mags to choose from and tyre size. I went ahead and chose the mag and a standard tyre as low profiles don’t work with me. All they were waiting for was the glass for my tine window (Radio was not covered in the policy)</p> <p> </p> <p>28 July I was told the car will be ready by Saturday 29 July. I called early 29 July and they confirmed - I can fetch my baby at 13:00. Not having proper transport I had to arrange for a lift to go and fetch my car. Upon arrival I was stoked! Friggin YAY! But the excitement quickly changed to confusion and annoyance ,window was not there this an empty frame... They promised me, PG Glass will come to my work place and fix it.</p> <p> </p> <p>Not wanting to drive with a missing window I opted to park for the remainder of the weekend. On my way to work - this morning (Monday 31 July) I found the wheels are too big for my car! When taking a sharp turn, the wheels touch the body...</p> <p> </p> <p>My car spent 2 weeks at this place!!! TWO WEEKS!!! Proper tests could have been done to ensure the wheels are the correct size. They had 2 weeks to fix the window...</p> <p> </p> <p>Am I wrong to be upset about this????? A basic replacement of wheels and a teeny tiny window was all that I needed. I even paid my access…</p> <p> </p> <p> </p> <p>I will not recommend Renew It to anyone.</p>