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Naiem O

1 reviews | Active since Jul 2022

22 Mar 2026, 11:19

Extremely Disappointing and Unacceptable Service – Avoid Renew-it Greenstone!

Renew-it Greenstone is, without doubt, the most useless and disappointing repairer I have ever dealt with. My car has been with them for an entire month for what were supposed to be minor repairs. There has been virtually no feedback or updates from them during this time. They stripped my vehicle completely and then simply left it standing for weeks—repairs only began after I repeatedly complained and pushed for progress. This level of poor communication, endless delays, and reactive-only service is completely unacceptable, especially from an approved panel beater for Budget Insurance. As a direct result of this disgusting experience, I will be cancelling my policy with Budget Insurance and taking my business elsewhere. I strongly advise anyone reading this to avoid Renew-it Greenstone at all costs and to request a different repairer from your insurer if possible. Save yourself the stress!

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Replies (2)
Renew-it Greenstone
Renew-it Greenstone's reply23 Mar 2026, 12:12
Official
 Good day 

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
 
 Renew-It Team, Always@yourservice 
NO
Naiem O's update26 Mar 2026, 07:33
Reviewer Update
Look at how many people complain about the same issues in one day. Budget Insurance and TIH holding will be bleading when retaining there clients because of Renew-it Greenstone