Disgusting and Pathetic service from Renew It Greenstone!

My car was sent for repair (through insurance) in December 2017. It was repaired and ready for collection on 17 January 2018. When checking my car, I found scratches/ damage to the front left bumper, in addition to this the CD for the navigation was ****** from my car. After reporting this to one of your consultants, the CD was replaced and the scratches/damage were repaired. The second time I went to go and collect my car, while at the dealership, on examination of the items in my boot, I found that my tow hitch was missing from my car. After reporting this, the tow hitch was found and replaced. When leaving Renew It, I then found that almost all my petrol was removed from my car. On the same day while driving back to work ,the left side mirror fell off. This was reported to Renew It (Deon Soloman) the same day. I then received a call from Dirk the next week who suggested to return the car. The car was returned on a Monday. I then phoned Dirk on the Friday to follow up with what was happening with my car as he was not getting back to me. He returned my call later to say that the mirror will only arrive next Wednesday, and that I should collect my car as it is was just standing outside and could be used. I then said to him that he should've explained this to me earlier as I had been using Uber to get around only due to the fact that I was asked to bring the vehicle in.

I am still waiting for someone to come out and repair/replace my mirror.

While I wait for the mirror to be replaced I must point out that despite being told that I can still drive the vehicle, this is still a driving hazard and is a danger to both myself and the lives of other drivers as my view on the passenger side is compromised due to the fact that there is no mirror. 4 weeks later and I am still waiting for this mirror. I was dealing with Gary Brook, who now does not respond to my emails/calls.