CN
Cindy N
1 reviews | Active since Oct 2019
10 Oct 2019, 13:01
DISCUSTED SERVICE EVER
Good Day What bad service received from Re new it in Greenstone.
My car went to renew it on the 11th of September 2019,
Today is the 10 October 2019 still no feedback with regards to my car, wen i phoned renew it to confirm how long this matter will take I'm for ever been given i different story. today i found out that there was additional parts that they were waiting on something i was not even consulted about. and if it was part of the first request why was all of this not done before. .
They cannot give me a proper answer with regards to my question.
Today is week 4 still my car is not done and still no proper answers from renew it.
Can we please have some high intervention to my matter.
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Renew-it Greenstone's replyOfficial
11 Oct 2019, 15:38 Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***). Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***). Good day
Renew-it Greenstone's reply11 Oct 2019, 15:38
Official
Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***). Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***). Good day