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Melissa M

1 reviews | Active since Nov 2024

18 Nov 2024, 15:02

Disappointed and angry

I'm not just disappointed I am ****ed with the service. They literally called me to come fetch the car, when we got there, they scratched the bumper and we had to wait a hour for them to fix. After waiting for an hour they saw that the same lights they were supposed to fix, the reason the car was there, it wasn't fixed.

I am still waiting for feedback, car is with VW fixing they mess and no one calls me, I have to call them everyday and then they make empty promises. I will never recommend this panel beater to anyone.

0
Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply19 Nov 2024, 08:08
Official
 
Good day Melissa M

 
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
 
 Renew-It Team, Always@yourservice