Bad workmanship and bad service to resolve their mess! Mr car is falling apart!!!

I posted a a message yesterday about the bad service from Renew-it dealing with Gary Alan Brook then immediately got a phone call from the manager Michelle Marx who made promises to have my car picked up this morning between 8:00 to 9:00 but that hasn't been done! She sounded like she was doing me a favor and wasn't aware of this whole thing when she was CC'd in all the emails! Gary promised to have the car picked up last week Tuesday and a courtesy car would dropped off when they take my car but none of that has happened! The assessor mentioned that it would take a week or two to sort out my car but they are saying it will be ready in HOUR which means they will still do a ****py JOB!!! I am sick and tired of these people!!! There's more damage done to my car because of their incompetency! This is beyond ridiculous!!! Where else can i report these people?! The value of my car is dropping significantly! Agha Nxa!!!