MG
Mis G

1 reviews | Active since Oct 2023

26 Oct 2023, 16:29

Bad service Renew it greenstone

Took car in August 9 2023,by November 2023 9th still had unordered parts.i was only told upon phoning that there was a part missing thinking car was ready for collection.in that time moved from different personal consultants.no calls or sms for long periods of time on end.you have to follow up now and then.No customer service at all.they are irresponsible,insensitive to customer needs and on top refused to give my car back at every request unntill the parts were sourced.Never Ever Take Your Vehicle there.I wonder if the insurance companies know what goes on there. Bad Ridiculous Poor Service offered !!!!

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply27 Oct 2023, 16:49
Official
 Good day,

 Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
 
 Renew-It Team, Always@yourservice