1 reviews | Active since Sept 2016

27 Feb 2017, 11:56

Atrocious service at Renew-it Greenstone

<p>I had the misfortune of having my car repaired at this place on 01 November 2016. Eventually my car came back mid-December at which point they informed me that they had a back-order on a fog light cover but will come out to fit it wherever I am. I then noticed that the grill which was also damaged during the accident was not replaced. I have made over 10 calls to their rework department to no avail. They have been promising to fetch the vehicle for the past 5 weeks. The most useless of them all being Fernandes!</p>

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Replies (2)
Renew-it Greenstone
Renew-it Greenstone's reply01 Mar 2017, 15:02
Official

Good day Nozipho,

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

Renew-it Greenstone
Renew-it Greenstone's reply01 Mar 2017, 15:03
Official

Good day Nozipho,

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za