APPALING repair job for a minor knock

Was sent to this company by my insurance company First for Women. They took 5 weeks for a knock at the back of the car which wasn't that major - 1.5 weeks just for a "secondary assessment" and 5 days for paint after parts were ordered and re-assembled. There was NO communication from them unless I called for an update or asked for a call back. They used a quarter tank of my fuel (assuming the car was kept running for hours and days since the km reading was only 5km). The extremely unfriendly finance manager refused the reimbur*****t for the fuel or the extra trip I had to make for them to fix the issues. A lousy R200 discount was given on my excess for ALL the hassles they gave. Omoda mentioned that they're meant to go to a dealership after repairs to ensure QC and clear faults after parts were replaced - this wasn't done. When I went to fetch the car initially there were NEW dents on the back fender with a deep scratch, the left passenger window was scratched, the area under the boot was not painted from the accident, the alignment of the boot and taillight was off, there was paint overspray. I then took the car back to fix these issues but there wasn't time for them to polish the area where they resprayed and fixed the new fender dents. There was then a lock issue of the boot and a huge noise when opening it which meant I had to go back AGAIN for the third time for alignment once again of boot and for them to adjust the lock of the boot. There are now marks on the drivers side of the door that isn't wiping off (which is nowhere near where the accident was) - side mirror is also scratched and not coming clean. Apparently QC was done before all my visits and yet these are the issues I found. I WOULD NOT RECOMMEND THEM TO ANYONE.