VP
Vicky-Lee Page

1 reviews | Active since Jan 2012

09 Mar 2016, 10:50

Amazing Service

Hi,<br> After battling with the insurance and refusing to use the first panel beater they wanted to send me to they agreed to let me take my car to Renew-It in Greenstone. <br> First panel beater was meant to contact me after two months I had not heard from them and they would not get back to me when I called.<br> Authorisation confirmation sent through from the insurnace and Renew-It Greenstone contacted me the following morning, I happen to work next door, Happy cam over and introduced herself. Then The parts manager cam over to check if the quote was correct, I was given an option to order parts first and then book my car in and I took the option.<br> <br> They are very busy but they stayed in contact they had the parts in a week and then I was called to bring my car in. I received updates via sms the entire time and a call a week later to collect my car.<br> <br> From the time you walk in, everyone you meet is friendly and helpful. <br> <br> I got my car back and this morning I received a call to make sure I was happy with everything and to find out how I found the service.<br> <br> To everyone at Renew-it Greenstone, thank you so much for all your help and you great service.<br> <br> Regards,<br> Vicky

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply10 Mar 2016, 09:33
Official
Hello vickylee,

Thank you for your feedback.

We appreciate you taking the time to compliment the team and their efforts as they do their utmost to go the extra mile.

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za