ABSOLUTLY DISGUSTING

i had my vehicle at this panel beater and come to find once the job was done the paint did not match . the vehicle had to stay and extra day to get the paint work sorted out . then they fixed a fender that was not part of the repair which was nice BUT . THERE WAS NO COMMUNICATION UNLESS I PHONED. ONCE I GET THE VEHICLE BACK THERE WERE PANELS IN THE VEHICLE THAT WERE ****AGED BY STICKY FINGERS THAT HAD NOTHING TO DO WITH THE REPAIR!!! FIXTURES WENT MISSING FROM THE INSIDE OF THE VEHICLE. AFTER THEY REALISED THOSE FIXTURES WERE IN THE VEHICLE APON ARRIVAL OF THE VEHICLE THEN THEY SAID THEY WOULD FIND THEM ., THEY HAVE NOT FOUND THEM AND TELL ME I NEED TO BUY IT AND REIMBURSE ME . ONCE AGAIN NO COMMUNICATION I WORK IN WALKING DISTANCE OF THE PANELBEATERS . YET THEY CANNOT SEND AN EMAIL MAKE A PHONE CALL OR COME SEE ME , NOT CAN THEY ANDSWER A PHONE CALL OR EMAIL , I HAVE TO TAKE TIME OUT OF MY DAY TO GO THERE. AND WHEN I ASK FOR ANSWERS THE WORKSHOP MANAGER ROCHETTI GETS AN ATTITUDE AS IF TO SAY WHO AM I TO BE ASKING FOR MY MISSING FIXUTRS TO BE REPLACED, THEY HAVE NOT EVEN ADDRESSED THAT FACT THAT WHOEVER STOLE OUT MY VEHICLE DAMAGED MY VEHICLE .

ABSOLUTELY DISGUSTING . NO RESPECT FOR THEIR CLIENTS OR THEIR CLIENTS PROPERTY . the service manager however was understanding the one and only time i got to speak to her