1 reviews | Active since Feb 2017

02 Jun 2017, 13:40

ABSOLUTE JOKE !!!!

<p>I have had the most shocking service from this company !!! If you can even call it service! It has been nearly a year and a half, after numerous trips backwards and forwards - And my car is STILL not sorted! </p> <p>I have been back a couple times, after being told, the parts have arrived... Inwhich was NOT the case!</p> <p>Another 3 months have gone by, and i have STILL not heard a thing!</p> <p>I have called the branch to resolve this on NUMEROUS occassions, and i keep being told they will call me, back, which NEVER happens!</p> <p>I recieved an sms today, to say i will be black listed, due to excess, not being paid!!! But i believe my car hasnt been sorted... With the WRONG AMOUNT, since i got the excess lowered due to BAD service!!!!</p> <p>REALLY GUYS!!!!! </p> <p>Absolute joke to say the least!!!!</p> <p>Over a year and a half worth of calls, trips to your company and emails backwards and forwards ..... This doesnt even cover the Excess amount!!</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply05 Jun 2017, 08:43
Official

Good day

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za