Terrible service at Renew-It Durban

My car had a minor accident and was taken in for repairs at this repair center since beginning of April. It is now approaching 3 months and we have followed up until we were blue in the face and we have consistently been given bad service. Each time we call they say they have ordered car parts. We have even made advance payment and they keep on delaying. We went today and they said they are ordering sensors because they lost the existing ones, meanwhile the sensors they are referring to were not even impacted by the accident. I am starting to think these people are stripping car parts. I am concerned and I would advise you never to use them. Our consultant was Ruel Coetser.