SM
Siphiwe M
1 reviews | Active since May 2022
18 May 2022, 12:11
Terrible service
Terrible service, extremely long turn around time for a simple job that should take maximum 2 weeks took over a month to return my vehicle . I pick up faults from the works they asked me to book the car in again they promised to rectify within a day its been day 3 now. No communication I have to chase them. Terrible communication no update . Very disappointed with the lack of professionalism from such a big company.
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Replies (1)
Renew-it Mount Edgecombe's replyOfficial
24 May 2022, 10:38Good morning Siphiwe
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Durban Central Panelbeaters who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Durban Central Panelbeaters who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Mount Edgecombe's reply24 May 2022, 10:38
Official
Good morning Siphiwe
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Durban Central Panelbeaters who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Durban Central Panelbeaters who will be in contact with you.
Renew-It Team, Always@yourservice