1 reviews | Active since Dec 2016

27 Nov 2019, 16:54

STRIPPED VEHICLE

I've had my car towed in September due to an accident. I canceled the claim and requested for thee car to be towed back to me by iwyze.

The car was brought back in October the 18th and it was stripped no bumper number plates and lights taken out and dumped in my boot.

I requested the car to be collected on the 19ths they picked it up

Ever since I've never had any updates about how far the assembling is.

Ive sent emails

I've even went there physically and they refused to even let me see my own vehicle.

Even still going there made no difference they kept saying definetly this week. The vehicle returned towards the end of the 3rd week of November.

The cars battery was drained and I assisted the car be parked in my yard cause the tow driver had problems putting it in.

The battery was dead as I speak My keys are stuck in my ignition. The bonnet cannot open for me to even boost the car and to see what is missing.

I pay 3150 for my car for it to return. In that condition.

My car is parked in the middle of my drive way.

I've tried to speak to Charlene and Andile from Iwyze but still no feedback.

This totally annoying I work night shifts I come out 11pm at night and it's expensive for me to request everyday.

Somebody needs to call me *** it's a mini cooper 2012. I'm tired of this

0
Replies (1)
Renew-it Mount Edgecombe
Renew-it Mount Edgecombe's reply28 Aug 2020, 12:17
Official
Good day Thank you for your feedback. We wish to apologize for the poor service that you have experienced. The matter is being  escalated to the Operations Manager for a resolution. Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).