Renew-it Durban Central disgusting

Renew IT . disgusting services . I had handed my vehicle in and paid upfront for the access of R7300 . i went after 2 weeks for an update on progress only to see my car was standing with no work done . i was given a timescale of one more week and that it will be dealt with as a high priority case , i visited the shop again 2 weeks later as agreed upon with the advisors , i called on Saturday the 26th and confirmed and i was told my car was in the wash bay , when i reached there my vehicle was not ready and still in the polishing bay . i was frustrated and ended up leaving the car for a further week . I was contacted on Wednesday to fetch my car on Thursday . when i arrived , i had noticed multiple issues with the paint work , chips , car was not polished in certain areas , not painted in certain areas , dents and orange peals in certain areas .

now my car is going to take a further week which is now in total 4+ weeks .

The Renew It team refuses to let me speak to Wayne Attkinson's boss to share my frustration .

Mpho Mudau ended a chat rudely on me when i asked for details , today same case i was dealing with Sharon on their live chat and she ended the chat and transferred me to Mpho again .

I am getting nowhere , these guys are taking me for a ride because they already have their money .

I WANT TO SPEAK TO THE HEAD OF RENEW IT AND NOT WAYNE ATTKINSON