POOR WORKMANSHIP AND UNFAVORABLE ATTITUDE

Workmanship of a repair done was not up to standard after having the vehicle for 20 days and the motor vehicle had to been taken in again. It was confirmed by them that the work had to be done again and the second time around having the vehicle for more than the allotted time I had to beg for my vehicle. I was not sufficiently informed of what was being done and why this was taking so long. Under dangerous circumstances (protesting in Central Durban), last week I finally picked up my motor vehicle, having been in a customer service industry myself, in my opinion the customer was not put first, if anything I felt like a victim.