Pathetic Service

<p>I have received and still receiving appalling service from durban central panelbeaters. My car went in on the 4 April 2017 and i was told that i will get it back in 7 to 9 days. On the 11th i called to find out about the progress of my car as Marcia had not gotten back to me from the 7th where she called me to tell me that she was my service advisor. I was told by Marcia that i wwas going to get my car on the 18th April. When i enquired why it will take that long as it was not a big job she told me that Mervin will call me. He then told me that he gave me feedback on the incorrect car and i would get it on the 13th. I was then phoned on afternoon of the 13th and told that the car is not polished but i can take my car and bring it bac to which i objected and said that i wanted a completed car. I called Lynette and then Mervin called me and advised that it will be ready at 5:00. My husband was fetched and saw the beeding and lines on the door was not straight and for the lower mouldings marked to be filed. Also, i asked for the back bumper to be polished as there was a slight mark, they agreed but was not done. Mervin told my husband that he will get a courtesy car for me and we must bring the car back on the 18th or 19th. I called again on the 18th as i have not heard from them and Mervin then told me that he will get a car on the 19th or definitely 20th. Today i was called by Marcia to say that they will only get a car on the 25th as all the cars are out and thats when it comes back. I have been given the run around which is not acceptable for a professional company. The registration of my vehicle is SUMAYA ZN</p>