SD
Senzo D

1 reviews | Active since Feb 2019

30 Jul 2020, 10:29

Longest Lead Time, Poor Communication

I took my car to DCP. This panel beater is very slow, poor communication with a lot of inconsistencies. It took them more than 4 weeks just to repair a damaged front bumper. All they kept on telling me was that parts have not yet arrived. In the process of fixing the front bumper, they also damage my rear bumper and refused to fix it.

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Replies (1)
Renew-it Mount Edgecombe
Renew-it Mount Edgecombe's reply28 Aug 2020, 12:08
Official
Good day Thank you for your feedback. We wish to apologize for the poor service that you have experienced. The matter is being  escalated to the Operations Manager for a resolution. Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).