AW
Asiyaty W

1 reviews | Active since Sept 2018

25 Aug 2019, 09:59

Lengthy Repair process

My vehicle was in an accident on the 5th of June 2019 and had been towed to Durban central panelbeaters for repairs. Within a week my insurance company had accepted the claim. Ever since then I have been contacted with regards to the repair process however it is taking for. Two months in already and I am still waiting for my vehicle to be complete and returned. My patience is definitely running out. I've been waiting for my vehicle to be repaired since June it is now end of August and I'm still without my vehicle. The lengthy repair process is really disappointing.

0
Replies (1)
Renew-it Mount Edgecombe
Renew-it Mount Edgecombe's reply28 Aug 2020, 12:23
Official
Good day Thank you for your feedback. We wish to apologize for the poor service that you have experienced. The matter is being  escalated to the Operations Manager for a resolution. Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).