NM
Ntombizani M

1 reviews | Active since Jun 2024

10 Jun 2026, 15:25

Furious and disappointed

My car was recently fixed by Renew-it Mount edgecombe. When I took it there everything was working fine. On collection day when I started the car I noticed a fault on the locking system and I reported to them. There was also a clicking sound that is still there around the steering wheel. They suggested that I take my car to Hyundai. I was confused because that problem was caused by them. I called them again and they said I must bring back so that they can check of which I did. Again they denied that it was their fault and promised to call my insurer and get back to me. A week is almost gone but still there is no response or feedback. What worries me the most is the clicking sound that is not stopping even when I switch off the car. I am very furious and disappointed.

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Replies (1)
Renew-it Mount Edgecombe
Renew-it Mount Edgecombe's reply10 Jun 2026, 15:51
Official
Good day Ntombizani,

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair and service expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to the Directors at Renew-it Mt Edgecombe  who will be in contact with you.
 
 Renew-It Team, Always@yourservice