BM
Brian M

1 reviews | Active since Jan 2019

30 Aug 2022, 19:02

Excellent Service by Katy of Durban Central Panelbeaters

I would like to express my appreciation to the excellent service by Katy, of Durban Central Panelbeaters. Upon my arrival, I was welcomed with warm hand and smile ready to serve. My Family and I were in Durban for a weekend and enroute to Durban, the side rear view mirror was damaged. Upon claiming form the insurance, she advice that given the access amount which is almost the same amount as the repair, she suggested I rather buy the mirror and they'll fit for me. Katy went out if her way to phone Toyota to get a quote and arranged that I make payment for the mirror. To my surprise, she did not charge me for labour of fitting the mirror. She did this in the midst of servicing other clients. As a result I saved R800.00 and she further advices that we retract the claim from Insurance, to minimise impact to the monthly Insurance Premium.

Great Service Katy!

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Replies (1)
Renew-it Mount Edgecombe
Renew-it Mount Edgecombe's reply31 Aug 2022, 09:18
Official
Good day Brian

Thank you for taking the time to review us on this platform. 

We are sure that your Service Advisor and the Durban Central Autobody Team will be so pleased with this review. We are glad that the service received was to your satisfaction.

We always strive for excellence in every aspect of the repair experience. 

Wishing you safe motoring. 

The Renew-IT Team, always@yourservice