At Your DIS-service!

I handed in my car for accident repairs to DURBAN CENTRAL PANELBEATERS on 17 August 2015, and was told by the workshop manager that it would take 3 weeks to repair. This itself was quite long for replacing one door and one fender, but I accepted the time frame. I had already paid 50% of my excess in July , as I was told this would ensure that parts were ready when the vehicle was brought in.<br> Three weeks later, (3 Sept) I was told that the required parts were not on hand. I informed the company that any further delay would cause me financial loss, as I am a field worker.On 8 September, i was told that they would take another TWO WEEKS at least to repair the car. They did not provide me with a courtesy car for the delay caused by themselves.<br> Their snazzy website and impressive offices conceal incompetence on a grand scale and a total disregard for the customer. I will NEVER give them even a wheelbarrow to repair.