TM
Thomas M
1 reviews | Active since Feb 2019
11 Feb 2019, 15:45
Appreciated Service - Jacquiline
After a very serious road edge incident that damaged my left wheels and the undeserved lengthy delay I was subject to by my then Insurer, A&G, I was contacted by Jacqueline to advise that they will be proceeding with authorized repairs to my vehicle, NYARHI GP. Impatient as I naturally am, Jacqui managed to keep me informed through the process and made me aware of the possible challenges on their side, including ones that are unfairly created by the A&G Assessor.
I would have lost a bubble or 2 if Jacqui didn't have this personal effect/touch in helping clients understand the processes they need to subject our vehicles. Thank you very much Jacqui for your patience and understanding.
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Replies (2)
Renew-it Mount Edgecombe's replyOfficial
28 Aug 2020, 14:58 Good day On behalf of the Renew It Group may we take the opportunity to extend our appreciation on the level of service received. In an environment where service and the professionalism of our staff is of paramount importance, thank you for taking the opportunity to compliment the team at our Durban Central Branch.
Kind Regards
Kind Regards
Renew-it Mount Edgecombe's reply28 Aug 2020, 14:58
Official
Good day On behalf of the Renew It Group may we take the opportunity to extend our appreciation on the level of service received. In an environment where service and the professionalism of our staff is of paramount importance, thank you for taking the opportunity to compliment the team at our Durban Central Branch.
Kind Regards
Kind Regards
TM
Thomas M's updateReviewer Update
28 Aug 2020, 15:18Thank you for your response. My vehicle was repaired at the Strijdom Park Branch in Randburg on or about the 23 September 2018.
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Thomas M's update28 Aug 2020, 15:18
Reviewer Update
Thank you for your response. My vehicle was repaired at the Strijdom Park Branch in Randburg on or about the 23 September 2018.