SM
Sibonelo M

1 reviews | Active since Apr 2015

24 Apr 2024, 12:47

3 weeka to repair a bumper and dent

Taking forever to repair a bumper and dent. 1 update per week. No progress for 7 days, car is just sitting.

I call like 10 times before anyone even picks up.

Manager is never available or call just drops.

Whoever you are Kath, you are running a circus.

0
Replies (1)
Renew-it Mount Edgecombe
Renew-it Mount Edgecombe's reply24 Apr 2024, 13:44
Official
 
Good day Sibonelo 

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair and service expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to the Directors at Durban Central Panelbeaters who will be in contact with you.
 
 Renew-It Team, Always@yourservice