MP
Micaela P

1 reviews | Active since Apr 2018

21 Jul 2020, 07:58

WORST repair centre.

After having to bring my car back from not being fixed correctly the first time, I booked it in and was told I would get it back the same day.

It has now been a week and I haven't heard anything. I thought I was being nice by giving them some time as I saw they were busy.

I phoned yesterday and my car was not even booked in. They had managed to wash it, but that's about it.

Their work ethic is absolutely terrible, and so is their service. I regret every moment coming to these *********** people.

0
Replies (2)
Renew-it Bedfordview
Renew-it Bedfordview's reply22 Jul 2020, 11:44
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on *** *** *** 
MP
Micaela P's update22 Jul 2020, 11:51
Reviewer Update
They phoned me to tell me my car is finished and ready for collection and it is STILL NOT FIXED CORRECTLY!

This is ridiculous and beyond unprofessional. I will be taking my car in for a full inspection after you attempt to fix it for the THIRD TIME, and if it is not done properly and given to me like new I will be taking things further!