SM
Seleteng M
1 reviews | Active since Mar 2020
23 Mar 2021, 12:11
Worst panelbeater- renew it bedfordview
The customer service lady Phindile needs training on how to do customer service, she is defensive, aloof, arrogant and made my experience with dealing with renew it miserable. That panelbeater management a crash course on doing a better in handling matters concerning vehicles that insurances send to them. My insurance First for women is at a high high risk of losing me as a customer due to poor service that reduced me too tears and endangered my life during covid. I am extremely unhappy and I will make sure that if I ever have an issue with my vehicle it is never ever sent to them.
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Replies (1)Renew-it Bedfordview's replyOfficial
23 Mar 2021, 12:58Good day Seleteng M
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply23 Mar 2021, 12:58
Official
Good day Seleteng M
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
