RR
Ramphele R

1 reviews | Active since Jun 2022

17 Jun 2022, 20:09

Worst experience

After a delay of 15 days,I've finally received my vehicle which was not even painted properly. Poor customer service and no sense of urgency to complete the car, they postponed the delivery date three times. They don't even answer calls and worst of all, the managing director Duncan was unapologetic about the poor customer service and the delay with the delivery date changing 3 weeks in a row. If your insurance appoints this orgasation,I would advice that you request for another service provider.

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Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply20 Jun 2022, 09:30
Official
Good day Ramphele

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.

Renew-It Team, Always@yourservice