Worshop staff *****s stuff out of your vehicle

If I could rate this company a ZERO I would. My insurance told me to take my vehicle to Renew-It Bedfordview to get it fixed. Phindi gave us excellent constant feedback. Got my vehicle back - it was missing the iGo SD Card, service book, back wheel centre cap, wrong bonnet protector was put on and the bonnet hinges were too high causing the bonnet to have a massive rattle when idling. After complaining to my insurance about the pathetic workmanship, I was contacted by Daniella and eventually was able to take my vehicle back to get everything sorted out. (a month and a half later) I got my vehicle back after waiting +-2h30min - my wrap and water was taken out of my vehicle. When I asked where it was, I was told that it is gone and that they will refund me for it. (It wasn't about being refunded, it's the principle of taking what doesn't belong to you.) The blond lady (high position at the company) told me I should not have left it in my vehicle because this is South Africa and she can't control what her 200 workers do! I continued telling her that it was MINE, in MY vehicle and I gave NO ONE permission to be in my vehicle, as all the work that needed to be done was on the outside of my vehicle. She mearly backed the guy who stole from me - I take it this is why the company has such horribly low reviews as no one gets taken to task for their pathetic behavior.