Unimpressed and Frustrated

Bedfordview Renew-it needs a 5 for bad service. I'm not impressed at all. They have my car for 2 months now and still counting. For the past two weeks they've been saying i'm getting it in that week. the damage was not a 2months damage and nobody communicates with me. i must be the one that calls to check on the progress and the agents are never there or lines are busy and never call me back. This Renew-it must close down. I'm scared to see the condition when my car comes back.